Refund Policy

1. Legitimacy And Professional Service

All services provided by EXUY LLC are offered in a professional manner and managed by an experienced team. We are proud of our successful order history and the trust of our customers.

2. Final Sales And No Refunds After Delivery

All purchases are final. Once the service has started, processed, or been successfully delivered, the order becomes non-refundable and non-reversible.

3. Disputes, Chargebacks, And Payment Reversals

Opening an unjustified dispute, chargeback, or payment reversal (including PayPal or card disputes) may result in:

• Permanent ban from our Services
• Service refusal for any future orders
• Providing transaction details, proof of delivery, and relevant logs to the payment provider for dispute resolution

4. Conduct And Policy Enforcement

We reserve the right to refuse service to anyone who violates our terms, abuses our system, or behaves in an inappropriate manner. Respectful communication is required at all times.

5. Fraud, Free Requests, Or Abuse

Any attempt to request free services, place fake orders, exploit promotions without authorization, or abuse discounts may result in an immediate ban from the Website and all Services.

6. Feedback And Support Policy

If you experience any issue with your order, you must contact our support team first so we can investigate and provide a solution. We are committed to solving problems fairly and quickly.

Important: Posting harmful or misleading feedback without contacting support first may result in suspension of future support services, where permitted by law.

7. Delivery Time And Delays

Orders are delivered within the time frame listed in the product description. In rare cases, delays may occur due to factors outside our control. Such delays do not automatically qualify for refunds if the service is still being processed properly.

8. Troubleshooting And Fair Resolution

If a verified issue occurs with your order, we will review it and provide a fair and effective solution when appropriate. Our goal is customer satisfaction while protecting service integrity and preventing abuse.

9. Third-Party Platforms Disclaimer

We provide services exactly as described. However, we do not own or control third-party platforms (including but not limited to Steam, Spotify, Riot, Discord, or similar services).

We are not responsible for any actions taken by third-party platforms, including bans, suspensions, restrictions, limitations, or policy changes that happen after successful delivery.

10. Risk Acceptance

All services are provided with care and tested by many customers. By purchasing from us, you acknowledge that you use third-party platforms at your own risk and you accept full responsibility for any potential outcomes related to those platforms.

11. No Compensation For External Bans Or Policy Changes

No refunds, replacements, or compensation will be provided if an account is banned, restricted, closed, or affected by third-party policy changes after the service has been successfully delivered.

12. Important Notice

Please read this Refund Policy carefully before purchasing. By completing payment, you confirm that you understand and agree to all terms stated above.

We may update this Refund Policy periodically to reflect improvements, operational changes, or legal requirements. Continued use of the Services means you accept the latest version.

Contact Us

Email: admin@exuy.shop
Address: 131 Continental Dr Ste 305, Newark, DE 19713, United States